Tag: credit card

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I Shocked Them at the Golf Course     

I have a real bugaboo about businesses tacking on a credit card surcharge.  Undoubtedly, the businesses who do not, are including it in the price of whatever they are selling.  But, since that is not so obvious, it does not stick in my craw quite as much. I personally think the credit card companies are out of control, but I seriously doubt that is going to change.  I had an opportunity to work a programming contract for one of the major credit card companies many years ago, but declined the opportunity as I see much of what they are doing, while legal, as being borderline unethical.

To get back on subject… So, what I do is about once a month is to go by the bank and get a pile of Continue reading “I Shocked Them at the Golf Course     “

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Press 1 for English – a little progress

If you read my early post “Press 1 for English, NO Thanks” you might remember my frustration at calling to activate my credit card and being forced to select 1 for English or 2 for Spanish.  I did neither and called the Customer Service number to get my card activated.  While I had them on the phone I gave them an earful about the activation line not defaulting to English after a set period of time.

Well the card expired and they sent me a new one.  Again I had to have the card activated.  I was prepared to go through the whole scenario once more.    When the automated process picked up it told me to “Press 1 for English or Prensa dos a continuar en espanol.”    I did neither again, but much to my delight after a short pause the automated process continued in ENGLISH.

I do not know if my complaint was the impetus, or maybe several complaints, but I do know it is changed.

Sometimes the little man does win a small victory.

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Press 1 for English, NO Thanks

I had to activate a new credit card the other day. I called the 1-800 number given. What I heard was “Press one to continue in English, Prensa dos a continuar en espanol, or stay on the line if you are calling from a rotary phone and the next available operator will assist you.”
Continue reading “Press 1 for English, NO Thanks”