Press 1 for English – a little progress

If you read my early post “Press 1 for English, NO Thanks” you might remember my frustration at calling to activate my credit card and being forced to select 1 for English or 2 for Spanish.  I did neither and called the Customer Service number to get my card activated.  While I had them on the phone I gave them an earful about the activation line not defaulting to English after a set period of time.

Well the card expired and they sent me a new one.  Again I had to have the card activated.  I was prepared to go through the whole scenario once more.    When the automated process picked up it told me to “Press 1 for English or Prensa dos a continuar en espanol.”    I did neither again, but much to my delight after a short pause the automated process continued in ENGLISH.

I do not know if my complaint was the impetus, or maybe several complaints, but I do know it is changed.

Sometimes the little man does win a small victory.

An immigrant’s view on immigration

An Indian co-worker of mine who shall remain anonymous sent me the following which he titled a “rant”.  Whether you agree or not it makes interesting reading. 

An American colleague at work was telling me the other day that it would probably take ages for me to get a green card – if I do get it.  Coz there are so many Indians, Chinese, and other Asians in the queue. That it is causing a “jam” at the immigration department. He is right – of course. And I understand the problem.

And it bothers me a lot. Continue reading “An immigrant’s view on immigration”